A Training Needs Analysis (TNA) looks at addressing training gaps in your organisation.

It could be simply concerned with a new capability that you implemented as part of a change initiative, where all the functionality isn’t being fully exploited by your employees.

It could also be more involved, looking at the training gap analysis form several different perspectives, such as:

• Organisational Level
• Group Level
• Individual Level

The output being to establish the deficit between where you are currently and what is required to get you where you want to be and formulating a plan to bridge the gap and optimise the performance of your business system.